Our Community

One Degree has over 21,000 members. They come from a diversity of backgrounds and lived experiences. To ensure that our platform and service connects each person with the resources that are specific to their personal needs, we believe it is essential to know who we are serving. While we know demographics and experience are not the sum of any individual, understanding a person’s identity and journey is a critical step in meeting people where they are and in helping to empower them to improve their lives.

Members by Counties


One Degree is available in the nine counties of the San Francisco Bay Area and Los Angeles County in California, reaching more than 40% of the state’s population. It is also available in Gainesville, Florida. About 75% of One Degree’s community live in the counties of San Francisco, Los Angeles, or Alameda (home to Oakland).

One Degree was founded in the Bay Area and this chapter covers all nine counties: Alameda, Contra Costa, Napa, Marin, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma.

The Los Angeles Department of Health Services (LA DHS) brought One Degree to the county in 2017 as part of its Whole Person Care program.

In 2016, Alisa Guthrie, a social worker in the city’s public defender’s office, organized a local volunteer group to found the One Degree Gainesville chapter.

Learn more about One Degree’s chapters or about how to bring one to your region.

Homelessness and Housing

Homelessness and Housing Status

Over half, 58%, of One Degree community members are currently experiencing homelessness or were homeless in the past.

Meet Raffaele

After an unexpected turn of events, Raffaele found himself homeless in San Francisco, suddenly unsure of where he would sleep night-to-night and struggling to meet his basic needs. He knew he needed to turn his life around and used One Degree’s app to find shelter and assistance in finding employment. Listen to Raffaele’s story.

Race / Ethnicity

Members by Race/Ethnicity

About 75% of our community is people of color. The demographics of One Degree largely reflect the low-income communities in the counties that we serve.

Meet Tierra

Tierra is a single mother who was referred to One Degree by a Nurse Practitioner at a shelter on Skid Row in Los Angeles. After downloading the One Degree app, Tierra was able to access resources that helped her find affordable housing, as well as summer and winter programs for her daughter. Now that she and her daughter have housing, Tierra has more time to focus on her career. Read more about Tierra.


Members by Age

One Degree’s target audience is low-income, tech-enabled adults. Most people using the platform (61%) are aged 18-44 years old, but 24% of those using our platform are aged 55 and older.

Meet Robert

Robert is 62 years old and found One Degree during a web search. As he is disabled and dealing with several chronic health conditions, he juggles daily life - doing his laundry, going to Trader Joe’s, taking out the trash, doing emails - while keeping up with weekly medical appointments and lab work. Robert used One Degree to look for health care, rental subsidies, help paying for medical expenses, and a food bank. He was able to find and use free medical and dental care through One Degree, both of which he would not have been able to afford on his own. Read more about Robert.

Members by GEnder Identity


74% of our community identifies as women and 25% identifies as male. 1% identify in another way, such as gender non-conforming (GNC) or non-binary.

Meet Jake

Jake is 41 years old, identifies as transgender, is disabled, and loves to spend time with his dog. Before finding One Degree he was struggling to find the disability benefits he needed. When Jake found One Degree, he discovered that the resources on One Degree would help him not only find the benefits he needed, but also find housing, wellness services for Asian Pacific Islanders, and pet assistance. Read more about Jake.

Household Size

Children in Household

More than 65% report that two or more adults live in their household. More than half of our members have at least one child under 18 years old.

Meet Shannon

Shannon lives in the Bayview District in San Francisco with her 11-year-old son. She discovered One Degree in 2014, when her son was 9-years-old. She used One Degree to find her son’s first summer program and continued to use it on an ongoing basis. One Degree has been her go-to tool for finding activities for her son, sharing: “I love One Degree. I go all the time. It’s great to be able to find educational options for my kid.” Read more about Shannon.

Learn More

Learn more about our approach, our impact, and hear what our members are saying about their experience with One Degree and how it changed their life.

One Degree Member STories

Read and listen to just some of the thousands of members who have been able to improve their lives through One Degree. Browse all the stories here.